When you delete a board, resource, activity, or user, it is not permanently deleted right away. Instead, the item is moved to the Trash, where it can be restored if needed. How long an item is kept depends on your subscription. After this period, it is permanently deleted automatically.
Open trash
Open the settings by clicking the gear icon, then select Trash from the menu on the left. Here you'll find an overview of all deleted items that are visible to you.
For each item, you can see when it was deleted, who deleted it, and how many days remain before it is permanently removed.
Use the search bar to quickly find a specific item. You can also sort the overview by clicking the column headers, for example by Name, Type, or Deleted on.
Restore an item
To restore a deleted item:
Open the Trash.
Find the item you want to restore.
Click the three dots next to the item.
Select Restore.
The item will be restored to its original location.
Permanently delete an item
If you want to permanently delete an item immediately, follow these steps:
Open the Trash.
Find the item you want to delete.
Click the three dots next to the item.
Select Permanently delete.
Note
A permanently deleted item cannot be restored.
How long items are kept
How long deleted items are kept depends on your subscription.
Subscription | Time in trash |
Essential | 2 days |
Basic | 7 days |
Professional | 14 days |
Enterprise | 30 days |
Once the retention period has expired, the item is permanently deleted automatically.
Access
The items you see in the Trash depend on your role.
Admins can view all deleted items within the environment and can restore or permanently delete them.
Managers, Organisers, Members, and Guests can only view the items they have deleted themselves. They can only restore or permanently delete their own deleted items.